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OTA · Thailand

DeetripPlatform launch

Deetrip offers inventory providers highly attractive rates and complimentary CRM services to democratise online listings. We delivered the end-to-end product — research, IA, UI, and front-end — bringing the platform to life for both supply-side partners and travellers.

Scope
End-to-end build
Audience
OTA partners
The challenge

Two audiences with opposite needs on one platform: small inventory providers who had never listed online, and travellers who expect Booking.com polish.

Engagement
Timeline
8 months
Services
Product strategyIAUI designFront-end build
What we did

The approach

01

Dual-track IA

Separated supply and demand experiences at the information-architecture level so neither surface compromised the other.

02

Partner onboarding

Designed a guided listing flow that assumes zero prior digital experience, with CRM tooling bundled in.

03

Traveller front end

Built a fast, search-first booking experience with clear rate transparency as the differentiator.

Outcome

What changed

  • End-to-end platform launched for both partners and travellers
  • Self-serve listing onboarding for non-technical suppliers
  • Bundled CRM as the supply-side acquisition hook
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